Use cases
One agent, set up for the way each team works
Pick your team to see the tasks Lumen takes on and where your people stay in the loop.
Health teams
Intake and referrals, drafted before the morning huddle
Lumen reads forms and referral letters as they come in, then prepares the summary your clinicians would have written.
Intake summaries
One page per patient from intake forms and prior notes.
Referral routing
Sorts letters by specialty and urgency, then queues them for review.
Discharge follow-ups
Drafts the follow-up message and the task list for the care team.
A clinician reviews every summary before it reaches the record.
PN
Referral summary, 42 letters
Priya Nair · Patient Access
Needs a clinician · 6 flagged
Send reply for review to…
DW
Dana Whitfield
VP People
SO
Sam Ortiz
HR partner
LP
Lena Park
Benefits lead
HR teams
Answers and checklists that sound like your policy
Lumen drafts replies from your handbook and prepares onboarding for each new hire, so HR spends its time on the people who need it.
Policy questions
Drafts answers on leave, benefits and expenses, with the source attached.
Onboarding checklists
Builds the first-week plan for each role and location.
Offer and letter drafts
Fills approved templates and flags anything outside your bands.
HR approves anything sensitive before an employee sees it.
Security teams
Alert triage and access reviews, with an analyst on every call
The agent gathers the context and proposes the next step. Nothing closes or changes until your analyst says so.
Alert triage
Reads each alert, pulls the related logs and drafts a verdict for the analyst to confirm.
Access review prep
Compares who has access against who needs it, and lists the accounts worth a second look.
Vendor questionnaires
Answers security questionnaires from your approved documents, with each source linked.
Don’t see your team?
Finance, legal and procurement teams run Lumen too. Tell us the task and we’ll show you how it would work.