Resources
Guides and notes on putting AI agents to work
Practical writing for teams rolling out agents in regulated work.
Post
5 min read
Four weeks from first call to first approved task
The rollout plan we use with most teams, week by week, including who needs to be in the room.
Post
4 min read
Why we start every connection read-only
Read-only is slower for a week and safer for a year. Here is the reasoning behind our default.
Post
5 min read
Writing policy answers employees actually trust
Employees stop asking HR when answers feel generic. Three habits keep drafted replies specific and human.
Guides
Longer reads for the people running the rollout
Guide
12 min read
The security reviewer's guide to AI agents
The questions to ask any agent vendor about data, permissions and logging, with what a good answer sounds like.
Guide
10 min read
Automating intake without losing clinical review
A practical guide for health teams on where an agent helps with intake, and where a clinician must stay in charge.
Webinars
Recorded sessions and what’s coming up
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